Effective Date: [7/10/23]
AAA Comprehensive Healthcare Inc. (referred to as “we,” “us,” or “the company”) is a Federally Qualified Health Center (FQHC) dedicated to serving individuals with limited access to healthcare. We are committed to protecting the privacy and confidentiality of personal information collected from individuals who visit our website or utilize our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the terms and practices described in this policy.
- Information Collection:
1.1 Personal Information: We may collect personal information from our patients, website visitors, and individuals who interact with our services. This information may include but is not limited to:
- Name, contact details, and demographic information
- Medical history, including past treatments and prescriptions
- Health insurance information
- Financial information for billing purposes
1.2 Collection Methods: We collect personal information through various channels, including:
- Patient registration forms and medical questionnaires
- Website contact forms or appointment scheduling tools
- Correspondence via email, telephone, or in-person interactions
- Integrated electronic health record (EHR) systems
- Use of Information:
2.1 Providing Healthcare Services: We use personal information to provide medical, dental, pediatric, prenatal, and behavioral healthcare services to our patients. This includes appointment scheduling, treatment planning, and communication regarding your healthcare needs.
2.2 Educational Partnerships: In partnership with local hospitals and medical schools such as Cedars-Sinai Medical Center, UCLA Medical Center, and Kaiser Permanente, we may share personal information for educational purposes related to our residency program and the training of new doctors. Strict confidentiality measures are implemented to protect your personal information during these educational activities.
2.3 Billing and Financial Transactions: We may use personal information to process payments, verify insurance coverage, and manage billing-related activities. Financial information is handled securely and in compliance with applicable laws and regulations.
- Information Disclosure:
3.1 Legal Requirements: We may disclose personal information when required by law, court order, or government regulation. This includes instances where disclosure is necessary to protect the rights, safety, or property of AAA Comprehensive Healthcare Inc., our patients, or the public.
3.2 Service Providers: We may engage third-party service providers to assist us in delivering healthcare services or managing administrative functions. These service providers are contractually obligated to handle personal information in a confidential and secure manner and are prohibited from using it for any other purpose.
- Data Security:
4.1 Confidentiality Measures: We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards.
4.2 Electronic Health Records (EHR): Personal health information collected and stored in electronic health records is encrypted and accessible only to authorized healthcare professionals involved in your care.
- Your Rights and Choices:
5.1 Access and Correction: You have the right to access and correct your personal information held by AAA Comprehensive Healthcare Inc. If you believe that any information we have is inaccurate or incomplete, please contact us using the information provided below.
5.2 Opt-Out: If you no longer wish to receive marketing communications or certain services from us, you may opt-out by following the instructions provided in the communication or by contacting us directly.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:
AAA Comprehensive Healthcare Inc. [7451 Lankershim Blvd,
North Hollywood, CA 91605] [(818) 503-9800][info@aaachc.org]